Delivery is free on all orders of £50 and over to a limit of 75Kg per consignment. Incremental Delivery charges will apply if the weight of any order over £50 exceeds 75Kg, these charges will be clearly shown at point of order. Surcharges will apply for areas considered "Remote" by our courier companies. Orders received before 2.00pm are normally delivered next working day (UK Mainland Only).
Standard delivery charge is £12.75 for orders under £50.00. We do not charge a small order charge.
European Delivery is available by road into 33 Countries within Europe. Service to these countries take 2-5 working days. Hazardous goods may only be shipped to the countries highlighted in Red.
Andorra, Austria, Belgium, Bulgaria, Channel Islands**, Croatia, Czech Republic, Denmark, Finland, France (mainland only), Germany, Gibraltar, Greece, Hungary, Ireland**, Italy (mainland only), Latvia, Liechtenstein, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal (mainland only), Romania, San Marino, Slovakia, Slovenia, Spain (mainland only), Sweden, Switzerland, Turkey.
** A dangerous Goods Note is required for shipment to this location, a surcharge of £10.00 will be applicable, and we will contact you at time of purchase to arrange.
European Delivery charges will be calculated at point of order.
Hazardous Chemicals are our speciality and all of our Distribution Team are qualified in shipment of hazardous products for Road, Air and Sea. Hazardous products are shipped in Limited Quantity, and this means we have restrictions on the size of container we can ship. All parcels will be marked up appropriately and each and every parcel will have a relevant warning statement on advising on what to do in the event of a leak. Please pay close attention to any label on our parcels.
Returns can be easily arranged if you've ordered incorrectly or there's a problem with anything you've ordered, please call us on 0161 366 5123. Order queries must be raised within five working days of delivery. A Returns Authorisation Number will be issued for every return. All returned items must be in the original packaging, in a saleable condition (except any item received damaged) and accompanied by a Returns Authorisation Number. The cost of returning damaged and incorrectly supplied goods will be collected at our expense.
We reserve the right to charge a 10% restocking charge at our discretion.
Any specially formulated products will be exempt from our returns policy and will not be eligible for return.
Remote Areas surcharges are applicable to some UK Mainland postcodes. The courier companies consider certain postcodes to be deemed "Remote Locations", the following postcodes are subject to a £20.00 minimum delivery surcharge:
AB30, AB33-38, AB41-56, BT1-94, DD8-9, FK19-21, HS1-9, IM1-9, IM87, IM99, IV1-20, IV25, IV30-37, IV41-51, IV55-56, IV63, JE1-5, KA27-28, KW1-17, PA20-35, PA40-49, PA60-78, PH15-26, PH30-44, PH49-50, PO30-41, TR21-25, ZE1-3
Please contact us on 0161 351 9599 if you would like to discuss delivery charges to these areas.